What customers are saying:

A big thanks to Tex!  I was in quite the computer dilemma.  I had borrowed a friend's laptop to do some work in preparation for my wedding and the hard drive crashed.  After attempting to figure out the problem myself, I called Tex and met with him that same day.  Tex realized my sense of urgency and despair to return the laptop in the same condition as it was given to me.  Though Tex's diagnosis indicated that the hard drive would have crashed regardless if it was in my possession or not, I felt responsible and asked him to do whatever it took to fix it.  Tex got on it immediately, overnighted a hard drive, replaced it in the computer, recovered the files from the old hard drive, and reinstalled them on the new one---all in a 3 day turn around.  I was more than pleased with his knowledge, courtesy, and service.  Tex called me during every phase of the repair to let me know what was going on.  His excellent service gave me a sense of relief as I presented the laptop back to its original owner.

Shortly thereafter, I needed some work done on the computer system at a business I own here locally.  We were drowning in viruses, annoyed by all the mysterious pop ups as we attempted to log onto the internet.  Again, I called Tex.  Once Tex arrived and did a thorough scan of our system, it became apparent the computer was dominated by a trojan virus and other adware, potentially detrimental to our system and customer database.  Tex had arranged to come at a time when our traffic would be minimal so we had very little disruption to our daily operations.  Tex had just the right software to attack the viruses and installed some preventive software for us to use in the future as well.  I have been amazed at the difference in speed in which we are now able to run our computer.

Now that I have used Tex both for personal and professional issues, I am sold on his service.  Tex keeps his customers' best interests in mind and is efficient with his time and productivity, always looking for the best way to fix the problem while keeping the cost to a minimum.  I am more inclined to call Tex a friend now more than my computer technician.

Thanks Tex for all your help!
Angel Crowley
Owner, World Colors Tanning Salon

Note: Angel Crowley was not paid nor in any other way benefits from these statments. I did ask for a testimony but this is her own recollection. - Tex  :)
        

I would like to say thanks for all you did for me. I appreciate the way you do business. You were very prompt, honest, and patient with me. I am not very good with computers (I basically use mine for school work and surfing the Internet) but you were very helpful. Not only did you repair my computer at an affordable price, but you also talked to me in ways I could understand. That made me feel comfortable to ask any questions that I needed to ask. Once again, I say thank you and keep up the good work!

Thank you,
Crystal B.
Residential Customer, Starkville

I’d just like to let you know how much I appreciate you coming at my convenience to take care of my computer problems. I had tried several times unsuccessfully and hadn’t been able to accomplish what you did in a short time. Tex, you were so accommodating and knowledgeable about everything. Again, it is great to have someone like you to depend on.

Sincerely,
Terry Moulder
Owner – The Chalet, Starkville 

As you know my computer was at a standstill. After being on the phone for several hours with software people and hardware people the problem was still not resolved. You came to my house promptly (actually quicker than I expected) and you saved my data in its entirety. You had my computer back to working as well or better than it did when I first bought it. You even made a second trip to help me with other questions that came up and taught me a few things that I didn't know before. I have already recommended you to some other people who are experiencing problems. I have been impressed by your courteous and professional manner. Your dedication to customer service was unmatched.

Thank you.
Christy R.
Residential Customer, Starkville

I would like to say thank you for responding so quickly to my calls. Also, thank you for taking the time to teach me how to recognize and correct small problems myself.  You are very professional and concerned with providing the very best customer service.

Thank you,

Debbie H.

Business Customer, Starkville

If you would like to let others know what you thought about my services please send your thoughts to Tex@TexTheTech.com and mention that you'd like to be published on the website. 

Thanks in advance,
Tex